User Management
Manage user accounts, roles, and permissions to ensure secure access to the TrakSun platform.
Overview
The User Management system provides comprehensive control over who can access the TrakSun platform and what they can do within it. It supports multiple authentication methods, role-based access control, and detailed user lifecycle management.
From initial user registration to role assignment and permission management, the system ensures that only authorized personnel can access sensitive project data while maintaining audit trails for compliance and security purposes.
User Roles & Responsibilities
Super Administrator
Highest level of access with full system control and user management capabilities.
- • Manage all users and organizations
- • Configure system-wide settings
- • Access all projects and data
- • System maintenance and updates
Organization Administrator
Manages users and projects within their organization with administrative privileges.
- • Manage organization users
- • Configure organization settings
- • Access all organization projects
- • User role assignment
Project Manager
Oversees specific projects with full access to project data and team management.
- • Manage project lifecycle
- • Assign tasks to team members
- • Monitor project progress
- • Generate project reports
Field Executive
Executes field work with access to assigned tasks and project documentation.
- • Complete assigned tasks
- • Upload field documentation
- • Update task progress
- • Access project forms
Authentication & Security
Multi-Factor Authentication
Enhanced security with multiple authentication methods to protect user accounts and sensitive data.
- • Email and password
- • Phone number verification
- • Two-factor authentication (2FA)
- • Single sign-on (SSO) integration
- • Password strength requirements
- • Account lockout protection
- • Session timeout management
- • Login attempt monitoring
Access Control & Permissions
Granular permission system that controls what users can see and do within the platform.
- • Read-only access
- • Create and edit permissions
- • Delete and manage permissions
- • Administrative permissions
- • Project-based access
- • Organization boundaries
- • Time-based access
- • IP address restrictions
User Lifecycle Management
User Registration
New users are registered with basic information, email verification, and initial role assignment based on their position and responsibilities.
Role Assignment
Users are assigned appropriate roles with specific permissions that align with their job responsibilities and project access requirements.
Active Usage
Users actively use the platform with their assigned permissions, accessing projects, completing tasks, and contributing to project documentation.
Account Management
Ongoing account management including password updates, role changes, permission modifications, and account deactivation when needed.
Best Practices
Principle of Least Privilege
Grant users only the minimum permissions necessary to perform their job functions. Regularly review and adjust permissions as roles change.
Regular Access Reviews
Conduct periodic reviews of user access and permissions to ensure they remain appropriate and remove access for users who no longer need it.
Strong Authentication
Enforce strong password policies and enable multi-factor authentication for all users, especially those with administrative privileges.
Audit Trail Maintenance
Maintain comprehensive logs of user activities, login attempts, and permission changes for security monitoring and compliance purposes.
Next Steps
Now that you understand User Management, explore these related features:
Last updated on November 17, 2025