Terms and Conditions

Last updated: August 13, 2025

1. Acceptance of Terms

By accessing and using TrakSun ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TrakSun is a solar EPC project management platform that provides:

  • GPS-stamped site surveys and documentation
  • Real-time project progress tracking
  • Team coordination and management tools
  • Professional reporting and compliance documentation
  • Mobile field operations support

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to the Service or other users' accounts
  • Use the Service for any commercial purpose not expressly permitted
  • Interfere with or disrupt the Service or servers

5. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of TrakSun and its licensors. The Service is protected by copyright, trademark, and other laws.

7. User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant TrakSun a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with the Service.

8. Service Availability

We strive to maintain high availability of the Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9. Limitation of Liability

In no event shall TrakSun, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. TrakSun makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

11. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Company: Genii IT Services Private Limited
CIN: U74999TG2019PTC130022
Incorporated: 25th January 2019
Email: legal@traksun.in
Phone: +91-7978294747
Address: PLOT NO. A-3, H.N 1-19-79/A3, GROUND FLOOR, AYODHYA NAGAR, AS RAO NAGAR, HYDERABAD, RANGAREDDY, Telangana - 500062, INDIA
Website: https://traksun.in